Business Management Suite On Cloud (SaaS- CRM)
Business management solution that can run on the cloud
CodeIgniter, MySQL, PHP
Turnkey cloud solution with dedicated modules to manage every aspect of business operations.
The client, a retail computer outlet based in Sweden, was looking to build a business management software to manage every aspect of their business. They planned to build an MVP, test it with their own business, and then launch it as a SaaS platform for other small business owners in the same industry.
The client was looking for a platform to manage customers, sales, service, warehousing, invoicing, HR management, customer reports, and several dedicated modules.
We considered the requirements, built a basic prototype and helped the client launch a full-fledged business CRM, reporting, sales, and management solution in less than 16 months.
Building a solution with multiple modules is always challenging regarding alignment, synchronisation, and business logic. To top the challenge, the client needed a lean UX/UI solution for ease of use and was looking for a multilingual platform.
The top requirements (and corresponding challenges) were as follows:
As the project requirement was complex and needed several moving parts, our team analysed each of the requirements in detail. After a clear consensus on the business logic and operational flow with the client, our team prepared a detailed documentation for each feature.
Each module was divided into individual segments, further broken down into individual functionality to achieve a modular and scalable structure suitable for SaaS.
An MVC architecture was designed for each feature to allow admins to enable/disable each feature/module within the system on-demand.
Two separate databases were created — one for the SaaS platform and another for the standalone solution to enhance the functionality and speed of the solution.
Every micro feature was categorised under contextual sub-menus within the modules for ease of use and a simplified UX.
A customisable subscription module was also developed to allow the client to launch the solution as a SaaS platform for other business owners.
Recording and managing customer details to enhance customer delight
|Employee Management (HR Module)
Manage your workforce and provide permissions to use platform functionalities based on their designation
|Service Order Management
Streamline order management with a well-organized order dashboard for quick updates about service orders.
Manage inventory for multiple warehouses or branch stores.
|Reporting & Analytics
Statistical reporting dashboard for discovering sales, work, and consumption patterns for improving service efficiency
Powerful admin portal to scale and expand operations and manage multiple stores from a single dashboard
We are confident to deliver the best solution to your requirements